SMS Terms

IP MEDIA GROUP INC. operates a customer-care and technical-support text messaging program. Messages relate to the product or service associated with your request, including support case updates, follow-up questions, and service information.

This program does not send promotional or marketing messages.

Enrollment is by express opt-in only. You may opt in by completing the SMS consent form on this website, which requires you to actively check an unchecked consent box and submit your mobile number.

Consent is not a condition of purchase, and you may decline without affecting your access to products or support through other channels.

Message frequency varies and depends on the status of your support request. Message and data rates may apply, and are charged by your mobile carrier.

You may cancel at any time by replying STOP to any message from the program. After you send STOP, we will send one confirmation message and will not send further messages unless you opt in again.

Reply HELP to any message to receive assistance information. Questions may be directed to support@ipmediagroup.co.

Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and is not guaranteed.

Mobile information collected for this program is used only to deliver customer-care and technical-support messages. It is not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy for full details.

This messaging program is operated by IP MEDIA GROUP INC.. Questions may be directed to support@ipmediagroup.co. Written notice may be sent to 254 Chapman Rd, Ste 208 #28522, Newark, DE 19702, USA.